Why Users Outsmart your Online Ads

April 2nd, 2009 Posted in Uncategorized


Just as TV commercials are louder than your favorite sitcom to try to stand out, web ads need to keep up with the ever-outsmarting internet user. Which ads work and which don’t? Read on to learn about the good, the bad, and the failed online advertising methods.

“Which ads work and which ones don’t?”

ad



The Good – Which Web Ads Work?

When you browse the internet, you’re on a mission – whether it be to research a recipe or to learn how to fly fish – nothing, not even an intriguing ad, can stop you. Unless of course, you are looking to buy – perhaps a cookbook or a fly fishing rod. In this case, you’re actually requesting this info, and therefore, willing to accept what is “thrown at you.”


Classified ads (e.g. eBay, Monster, craigslist) – why?

  • People actively seek out classifieds – when they are actually looking to buy.
  • Considered content, not advertising.


“People who want to buy check out the classifieds.”

craig


Search engine adswhy?

However, ads on search engine homepages don’t work – since the ads don’t target the user’s current search interest.

The appearance of ads makes a heck of a difference. Users have trained themselves to be blind to banners

So, what design elements do they actually see?

  • Text-only ads
  • Faces of people
  • Cleavage and other “private parts” – don’t act like you’re surprised

Sex Doesn’t Sell…

Although sexual images may attract – they’re so distracting that they’re not effective! According to Martin Lindstrom, author of Buyology: Truth and Lies About Why We Buy:

    Further research by a New England-based company called MediaAnalyzer
    Software & Research found that in some cases, sexual stimuli actually
    interfere with the effectiveness of an ad. They showed four hundred
    subjects print ads ranging in suggestiveness from racy cigarette ads
    to bland credit card entreaties, then instructed the subjects to use
    their computer mouses to indicate where exactly on the page theri gaze
    instinctively migrated. Unsurprisingly, the men spent an inordinate
    amount of time passing their mouses over the women’s breasts. But in
    doing so, they largely bypassed the brand name, logo, and other text.
    In other words, the sexually suggestive material blinded them to all
    the other information in the ad–event the name of the product itself.

    In fact, as it turned out, only 9.8 percent of the men who had viewed
    the ads with the sexual content were able to remember the correct
    brand or product in question, compared to almost 20 percent of the men
    who has seen the nonsexual ones. And this effect was replicated in the
    women–only 10.85 percent remembered the correct brand or product
    featured in the sexual ads, whereas 22.3 percent recalled the brand or
    product in the one with the neutral content. The research team dubbed
    this phenomenon the Vampire Effect, referring to the fact that the
    titillating content was sucking attention from what the ad was
    actually trying to say (p. 181).

Consider showing images of “love” instead. Lindstrom writes: “…people are more likely to buy an advertised product if it showed images of “love” (53 percent) than if it showed images that alluded to sex (26 percent)” (p. 187). Make hearts melt, not beat faster.




The Bad – Unethical Web Ads

How ethical or unethical the ad is basically depends on the how well-blended the paid and editorial content is.

Eyes can be tricked. If an ad is camouflaged in with the content, a user will likely interact with the ad content – success! But there’s a catch – that user may not trust the brand once they discover its unethical advertisement scheme.

Unethical web ads:

  • Look like a “native site component”
  • Appear to be part of the section/content
  • Blend in with the site’s design


“Do you have banner blindness, too?!?”

banner


The Failed – Why Don’t Banner Ads Work?

But, banners are big – aren’t they a little hard to miss?

Apparently not, because online users, whether they are scanning, partially reading, or thoroughly reading, have trained themselves to ignore anything that looks like an ad – even design elements that resemble banners cause temporary blindness. Heatmaps from eyetracking studies have proven this.

“Heatmap eyetracking studies show where people actually look.”

banner-blindness-examples


Remember, you and other users are on the prowl for specific content. So, when you’re stomach is growling so much your brain can’t concentrate until it finds a quick, easy recipe, a banner is the last thing on which your eyes will fixate. Or, if you find an interesting read, a banners couldn’t possibly tear your eyes away from the juicy story. Even if a user’s eyes are less astray from their mission by a banner, he/she won’t click and probably won’t even notice the brand or logo.

kara-a

Kara Arnold
Kara Arnold wishes she could outsmart Facebook ads so they stop telling her to buy t-shirts from snorgtees.com before she buys one.

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  1. 3 Responses to “Why Users Outsmart your Online Ads”

  2. By Brenna on Jul 6, 2009

    Craigslist is great, sometimes there’s scams on it tho. boo

  3. By Haylee on Jul 7, 2009

    I completely agree. Craigslist is good for most things, but sometimes it definitely steers you wrong

  4. By Shorty Fiercehem on Jul 7, 2009

    Love this article! Web banners really aren’t a good idea. Customers are smart these days and advertising with bright colors and silly little games just doesn’t sell anymore.

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